Come Meet the Modern Day Anne Frank

BOOK SIGNING with BEST-SELLING AUTHOR OF OUT OF THE TRANSYLVANIA NIGHT

SATURDAY, OCTOBER 23 @ 2:00 PM

BARNES & NOBLE, THE GROVE LOS ANGELES

WHO: Best-selling author Aura Imbarus releasing her new book Out of the Transylvania Night.

WHAT: Book signing with critically acclaimed Romanian author and educator Aura Imbarus (www.AuraImbarus.com). Come meet the modern day Anne Frank – a woman who managed to escape one of the most violent draconian regimes in the Soviet bloc through love and the indomitable human spirit. Out of the Transylvania Night is an emotional journey through both free and closed societies, revealing how freedom is also found in the self and not only the destination.

WHERE: Barnes & Noble at the Grove, Los Angeles, 189 The Grove Drive, Los Angeles, CA 90036, 323-525-0270.

WHEN: Saturday, October 23, 2010 at 2:00 p.m.

Repairing Broken Business

LCO founder, Michael Levine, is the author of Broken Windows, Broken Business, a book offering practical advice and  tips for repairing the broken aspects of a business. The book, which has been noted as “inspired, impactful, and important” can aid anyone who values a strong business foundation, or who just needs help fixing some of its cracks.

The book-almost a textbook of how to fix the hiccups that occur in the running of a business outlines different steps to creating and repairing a successful business.

 

Note this excerpt from Chapter One of Broken Windows, Broken Business regarding perception vs Reality:

• It is your customer’s perception of your business that will dictate his or her level of loyalty to your business. Make one mistake, and you can damage that perception.
• Little things mean a lot. If you notice that the carpet on your floor at your dentist’s office is a little worn, you might find yourself wondering whether the dental instruments have been replaced lately.
• Broken windows are best repaired before they break.
• It’s the cover-up that gets you-don’t make excuses for broken windows or deny that they’re broken. take your hit, own up to the problem, and fix it.
• Obsession to detail is essential. There is no substitute.